How to Enable Do Not Disturb(DND)

Enabling Do Not Disturb (DND) for contacts can help manage communication preferences efficiently. Here’s how you can enable DND for contacts either in bulk or manually

Bulk Action: Enable DND for Multiple Contacts

Step 1: Access the Contacts Tab

1. Navigate to the “Contacts” tab from the left sidebar.

Step 2: Select Contacts

1. In the Contacts tab, you will see a list of all your contacts.
2. Use the checkboxes to select the contacts you want to enable DND for. You can select multiple contacts at once.

Step 3: Open Bulk Actions Menu

1. Once you’ve selected the desired contacts, click “Add to Automation” and then add them to your DND automation.

Manually: Enable DND for a Single Contact

Step 1: Access the Contacts Tab

1. Navigate to the “Conversations” tab from the left sidebar.

Step 2: Select the Contact

1. Click on the contact for whom you want to enable DND.
2. This will open the contact’s detailed profile.

Step 3: Enable DND

1. In the contact’s profile, locate right side, find “DND” or “Do Not Disturb” menu.
2. Turn off or on the toggle to adjust DND for that contact.

Tips

• Review Selections: Always double-check the contacts selected for bulk actions to avoid enabling DND for unintended contacts.
• Communication Preferences: Use DND judiciously to respect your contacts’ communication preferences and maintain positive relationships.
• Regular Updates: Regularly review and update DND settings as needed to keep contact preferences current.

By following these steps, you can efficiently enable Do Not Disturb (DND) for contacts, either in bulk or manually, ensuring that communication preferences are respected and managed effectively.